Shipping policy
Once your order is placed, it will be shipped within 1-3 business days. If you have any trouble tracking your order, please contact us by email at info@lilunderwear.com.
Quebec and Ontario:
2-5 business days ($0-14) (free shipping over $100 CAD)
Rest of Canada:
5-14 business days ($0-17) (free shipping over $150 CAD)
UNITED STATES :
3 to 14 business days ($0 to $12) (free shipping over $100 CAD)
New Zealand:
6-10 business days ($0-15) (free shipping over $150 CAD)
United Kingdom, Belgium, France, Germany:
6-10 business days ($0-$25) (free shipping over $150 CAD)
Indonesia:
6-10 business days ($0-$85) (free shipping over $400 CAD)
Other European countries:
5-14 business days ($0-$25) (free shipping over $200 CAD)
Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Vatican City, Finland, Georgia, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Mayotte, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, Czechia, Türkiye
Other countries International:
6 to 10 business days: ($0 to $85) (free shipping over $300 CAD)
Faroe Islands, Gibraltar, Greenland, Guernsey, Isle of Man, Jersey, Kosovo, Malta, North Macedonia, Réunion, San Marino, Serbia, Svalbard and Jan Mayen, Ukraine, Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bhutan, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Dutch Caribbean, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Ivory Coast, Djibouti, Dominica, Republic Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, India, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Russia, Rwanda, Samoa, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Saint Martin, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Sri Lanka, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Martinique, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Åland Islands, Bolivia, Eritrea, French Guiana, French Southern Territories, Guadeloupe, Argentina, Bermuda:
*The times indicated are approximate. We do our best to ensure you receive your order on time.
Please note that deliveries outside of Canada may incur additional delays, customs fees, and taxes. Lilunderwear will not be responsible for these additional fees and delays. Customs fees and taxes will be the customer's responsibility.
IMPORTANT: If the customer provides incorrect shipping information, they will be responsible for any additional delays and will have to pay any additional costs incurred by reshipping. No refunds will be accepted.